01 · Playing
Your cozy workshop
CozyParcel: Sorting Puzzle (Cozy Parcel) is provided by Ivan Taranets under the studio name GWL Games. Contact info@gwl-games.com. These terms cover the iOS, Android and web versions. Internet is required for initial access, purchases and downloads. The optional Offline & No Ads purchase allows offline play after the game files have downloaded.
Progress and the remaining balance are stored locally. There is no player account or GWL Games cloud-save service. The iOS app can recover accessible retained Keychain checkpoints on the same device, without a guarantee of retention. Android system backup and device transfer may restore eligible progress depending on the operating system and your settings. Neither store purchase restoration nor system backup guarantees recovery of a lost save. See saved-progress support before removing the app or clearing storage.
02 · Optional extras
Coin packs and Offline & No Ads
Coin packs are optional one-time consumable purchases processed by Apple's App Store on iOS or Google Play Billing on Android. The relevant store's purchase confirmation shows the price, currency and applicable terms. This release has no subscriptions. Pending, cancelled or unverified payments do not grant items until a purchase completes and is verified.
Offline & No Ads is a separate one-time non-consumable purchase. It unlocks downloading the game for offline play and removes automatic interstitial advertisements. Optional rewarded videos remain available on request and require internet. Keep the app open online until Ready offline appears. A new installation requires downloading the files again.
Eligible ownership is checked with the relevant store and can be refreshed using Restore purchases with the same Apple Account or Google Account. App Store and Google Play ownership are separate; purchases do not automatically transfer between platforms. A refund or revocation removes the entitlement when recognized by the app.
Coins buy in-game boosters or a 900-coin continuation after a failed level. They have no cash value and cannot be sold or transferred to another player. Purchased coins do not expire, but access to the remaining balance depends on retaining or recovering the saved game. Completed consumable purchases are not restored as new coins. For an interrupted delivery, use Check purchases / Retry in the shop.
03 · Billing support
Purchase help and refunds
For App Store billing and refunds, use Apple's purchase support. For Google Play purchases, see Google Play refund help or contact our support with the relevant order reference. Eligibility depends on the applicable store rules and law. These terms do not limit statutory consumer rights.
04 · Advertising
Optional rewarded advertisements
Rewarded videos are optional. Complete the provider's required action to receive the reward described before the video. A failed load, an unavailable advertisement or closing before the provider confirms a reward does not grant a reward. The provider controls duration. The game records earned rewards to prevent duplicate delivery. Ordinary interstitial advertisements at level transitions do not grant rewards.
You can review available advertising privacy options in the game's settings. See the advertising privacy information.
05 · License and privacy
Using Cozy Parcel
The iOS app is licensed under Apple's Standard End User License Agreement. For Android and web, we grant permission to use the game for your personal entertainment, subject to these terms and applicable law. Google Play's applicable terms govern its distribution and billing services.
Our Privacy Policy describes data handling, retention and deletion. For gameplay, saved-progress or purchase questions, visit Support. Updates to these terms will be published here with a revised date.